Important update: courier pick-up orders via OMX system
Important update: courier pick-up orders via OMX system
Omniva would like to inform business customers about an important change regarding courier orders placed through the OMX standard API.
Starting September 24, pickup requests will only be available within the specific time zones assigned to your service area. Orders submitted outside of these designated time slots will no longer be accepted by the system.
What this means for you?
When placing courier requests via the OMX system, please ensure your chosen pickup time falls within the available time zones.
You can find detailed information about your service area’s time slots in our help centers or through Business Customers Self-Service.
Need help?
If you have any questions or require further assistance, our support team is ready to help. Please reach out, and we’ll be glad to assist.
We appreciate your cooperation and thank you for your continued partnership with Omniva.