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How to receive a parcel

You can collect parcels from the parcel machine 24 hours a day, every day.

To receive your parcel you will need a unique door code that will be sent to you by text message or e-mail. After you have entered the code into the parcel machine, the door of the parcel machine locker holding your parcel will open.

If you do not collect your parcel from the parcel machine within seven days it will be returned to the sender.
  1. After receiving the text message or e-mail, go to the parcel machine.
  2. Using the touch screen, select the language you require followed by ‘Receive a parcel’.
  3. Enter the door code on the touchscreen.
  4. If the parcel has been sent payment on delivery, pay for the parcel using your bank card.
  5. Take the parcel from the opened locker.
  6. Close the door of the locker and confirm you have taken the parcel by pressing the ‘Confirm’ button on the screen.
  7. If you have paid for the parcel while collecting it from the parcel machine, you can also print a receipt.
PARCEL MACHINE DEMO
 
  • If you wish, you have possibility to review the screen views of the parcel machine prior to sending out or picking up your parcel.
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Baltā iela 1b, Rīga, LV-1055, e-pasts: info@omniva.lv, Info +371 27042424