16.11
2022

Send with Omniva to Europe

Now sending a package to Europe is even more convenient! Create your shipment at mana.omniva.lv, place it in a parcel machine or hand it over to a courier and we will deliver it all over Europe.

You can now arrange a shipment to Europe quickly and easily in mana.omniva.lv. Below we have collected the answers to the most frequently asked questions.

How to pack the shipment?
It is important to pack the shipment carefully, as it is handled several times during delivery. Make sure that it is packaged so that the contents cannot be damaged and that the contents do not move around.

What is the maximum shipment weight?
The weight of the shipment must not exceed 30 kg.

What should not be sent?
You will find a list of prohibited items HERE.

Will the package be delivered by the Omniva courier?
Outside the Baltic countries, the delivery of parcels is provided by Omniva international delivery partner, which delivers them to the door of the recipient's place of residence or location. Couriers inform the recipient about the fact of delivery by knocking or ringing the doorbell. It should be noted that the recipient may not be informed about the delivery by phone.

Can the recipient specify a Latvian phone number?
The recipient's phone number can only be a local phone number for that country.

Should the address be given in the recipient's language?
Yes, the recipient's address can be provided in the local language. It is important to make sure that the address is specified correctly and that the information is not missing.

How much does it cost to deliver a package to Europe?
You will find the price sheet for shipments to Europe HERE.

How to determine volume weight?
Divide the package size (length x width x height, rounding each size to the next full centimeter) in cubic centimeters by 5000. Round fractions to the nearest kilogram.
 
If you do not find an answer to a question that interests you, please contact the Omniva customer support center by phone at 27042424 or by email at [email protected].
 

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